Refund policy
REFUND AND REPLACEMENT POLICY
Every Neon Theorem item is made to order. For this reason, we do not accept returns or exchanges for incorrect sizing, change of mind, or buyer’s remorse.
We will offer a refund or replacement if your item arrives:
- Damaged
- Defective
- Incorrect
Contact us at j4businessg@gmail.com within 30 days of purchase.
Please include:
- Your order number
- A short description of the issue
- Clear photos of the item
We will review your request and respond as quickly as possible.